Terms of Service
Last updated August 26, 2026
These are the terms that apply when Divide Services LLC does work for you. They are written plainly on purpose.
Quotes and estimates
An estimate is a price range based on what we can see, usually from satellite imagery or photos. A quote is a set price based on an actual count. If what we find on site is meaningfully different from what was described, we will tell you the new price before starting, not after.
Quotes are valid for 30 days unless stated otherwise.
Scheduling and cancellation
Let us know as early as you can if you need to reschedule. We work outdoors, so weather occasionally moves a job. If that happens we will contact you and rebook at the first opening that works for you.
Payment
Payment is due on completion unless we have agreed different terms in writing on your invoice. We accept cash, check, Venmo, and card.
Card payments are processed by Stripe on their own secure pages. We never see or store your card number.
Storefront vinyl
Vinyl work requires a signed scope of work before anything is designed, ordered, or printed. Materials are ordered specifically for your job and cannot be returned once produced. Any change to the scope after that point is a change order and requires written approval before we proceed.
Post-construction glass
Post-construction cleanup is billed per pane based on how contaminated the glass is and how difficult it is to reach. Payment is net-15 on completion. We carry general liability insurance and can provide a certificate of insurance on request.
Our work
If something is not right, tell us within seven days and we will come back and fix it. That is the whole warranty and we mean it.
We are not responsible for pre-existing damage such as failed seals, scratched glass, hard water etching, damaged screens, or deteriorated window frames. Where we spot something like that we will point it out rather than quietly work around it.
Text messages
By giving us your phone number you agree that we may text you about your job. That means appointment reminders, an on-my-way notice, your quote or invoice, and a request for a review afterwards.
Message frequency: usually fewer than five messages per job. Message and data rates may apply.
Reply STOP at any time to stop receiving texts, or HELP for help. We never share or sell your phone number. See our Privacy Policy for details.
Property access
You are responsible for giving us safe access to the work area, including gate codes, unlocked gates, secured pets, and clear ground for ladder placement. If we cannot safely access the windows we will contact you rather than take a risk.
Liability
Divide Services LLC carries general liability insurance. Our liability for any claim is limited to the amount you paid for the job in question.
Governing law
These terms are governed by the laws of the State of Nevada.
Changes
If these terms change we will update this page and the date at the top. The terms that apply to your job are the ones in effect when you booked it.
Contact
Divide Services LLC
Reno, Nevada
775-500-1232
divideservices1@gmail.com